Professional Services You Can Trust

We can help you with:

  • ID project design
  • Card technology selection
  • Door access options
  • Surveillance cameras
  • Custom middle-ware development
  • Kiosk and payment applications

Client Care

Our efforts don't end with the sale.

They begin there. Our technical support engineers are factory-certified on a wide range of products and services and provide quick responses and comprehensive expertise to keep you running. Each team member is an expert, and we use our knowledge to help you succeed. Nobody does it better.

Warranty & Repairs

We are a factory-certified warranty service provider for all the products and services we offer. Our support is live and intelligent. We also offer loaner services on a wide variety of systems, so you can enjoy same or next-day replacement service, no matter where you are.

Technical Support

Our technical personnel are available by email or telephone. Phone and email support is always free for any system acquired from IDEXPERTS! And all repairs and support come with a 100% satisfaction guarantee!

User-oriented software solutions

COTS (Commercial-Off-The-Shelf) components can usually deliver about 80% of your program objectives. That last 20% can be the difference between a successful system and a colossal waste of money.

Custom Software (middleware or firmware) properly implemented with COTS components, can save a significant amount of time and money on the project installation and greatly simplify future support requirements.

You don’t want to build systems from the ground up every single time. Too much time is lost trying to re-write components that already work and are proven in operational environments. Custom software is needed to fill in the gaps between proven software modules and proven hardware components.