There is an explosion of interest in touchless solutions for access control; COVID-19 has made the value of this technology obvious. Systems that contribute to the spread of viruses need to be eliminated, not promoted.
Contact Tracing is a process used by Organizations to track physical proximity between individuals of a specific population. Reports can be issued to track down any persons who may have come in contact with an infected individual.
Plastic surfaces can support the COVID-19 virus for 3 to 5 days, resulting in the possibility of virus transmission. Hand washing is only one possible solution. You need to notify your users, and move to contactless technology.